"We are happy that telanova has delivered on our IT strategy and we are confident that they will meet our needs in the future"

"Not only do telanova respond to issues, quickly and efficiently, we appreciate that they design solutions to problems that work in the real world; from both a technical and an operational perspective."

"telanova provides a service desk, so Clarify staff are able to phone directly to get assistance with any technical queries and its remote monitoring and support tools means negligible downtime. In addition Clarify has a dedicated  account manager who understands our business and is a consistent support for assisting with the company’s future strategic IT direction, tactical projects, rolling annual upgrades and budgeting."

"As a company Clarify’s clients work predominantly in the enterprise technology space, so having the latest technology is key. However this is tempered with the fact that we do not want technology for its own stake, we appreciate telanova chooses technology solutions that are appropriate for our needs."

"telanova has excellent core frameworks in place to support and manage projects and this enables Clarify to get the best of both worlds - a proven methodology but customised for our needs."

Some of the projects telanova has carried out for Clarify

• Streamlined the email architecture making it quicker, more reliable and needing less attention for spam etc.
• Migrated from in-house Microsoft Exchange server to Office 365
• Consolidated server hardware, taking up less space, using less power, more consistent and less to go wrong.
• Re-use existing equipment more efficiently, making the investment more cost-effective
• Refreshed client PCs and laptops with Windows 10
• Designed and installed a robust integrated wireless network
• Helped to future-proof the business’s IT network 
• Bitlocker full hard drive encryption

"The team at Telanova have done an amazing job for all at Azego in these crazy times! Setting up laptops, updating software and always being on the end of the phone to help, thank you!"

Some of the projects telanova has carried out for Azego

• Designed and implemented a remote desktop infrastructure with multiple load-balanced servers.
• Provided support, not only for the UK office, but also multiple remote users spread across the globe (Europe, America, Asia)
• Increased the resiliency of all systems with hot/warm/cold failover
• Designed, implemented and crucially tested a disaster recovery solution
• Assisted with two office re-locations, minimising downtime and risk
• Designed and installed a robust integrated wireless network
• A managed signature solution providing a personalised but standardised signature on all emails.

"I was very pleased with my experience with telanova and have no hesitation in recommending your services to other businesses."

"I have experienced a number of problems over the years with laptops not functioning as they should due to losing files, picking up viruses etc & have lost many hours trying to work through them or trying to rectify them and all the while getting behind with work.

I had such severe problems recently I conceded to my failings and called your offices at telanova in expectation that you would be able to get me going again.  I spoke with Adam who looked at my problem and due to its nature advised that it would be necessary to bring the laptop in and leave it with you.

A few hours' later 16 infections were found and removed and processing was speeded up considerably.

I have found your system of time banking very effective with a monthly statement advising what has been used and how much is left in the bank.  I will no longer spend time trying to work on with problems but call telanova for a speedy recovery with most problems rectified online whilst I drink a cup of coffee.

I was very pleased with my experience with telanova and have no hesitation in recommending your services to other businesses."

Norman Taylor

Pioneers Financial Solutions Limited

"We’d like to thank Telanova for their forward thinking. We now have a more sophisticated, reliable solution at a much lower cost."

Some of the projects telanova has carried out for CNELM

• Multiple server migrations - Windows Server 2003, 2008
• Multiple email server migrations - Pop3, Exchange Server 2003, Google G Suite
• Remote Desktop server for remote access
• Multiple client PC and laptop refreshes
• Windows deployment server
• Bitlocker full hard drive encryption

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"Telanova are brilliant. They have been calm, re-assuring and happy to discuss anything throughout the whole process making this immense project less stressful. I urge any educational establishment or business to use their expertise to get it right first time"

Some of the projects telanova has carried out for The Royal Ballet School:

• Multiple server migrations - Windows Server 2003, 2008, 2012, 2016
• Multiple email server migrations - Exchange Server 2003, 2010, Office 365
• Consolidated server hardware, taking up less space, using less power, more consistent and less to go wrong
• Remote Desktop server for remote access to LOB application
• Linked multiple locations with VPNs
• Multiple client PC and laptop refreshes
• Standardised email signatures with Exclaimer
• Windows deployment server
• Bitlocker full hard drive encryption

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"telanova clearly have the knowledge and experience to address the type of difficulty I was confronted with"

"Earlier this year I suffered a total computer crash, resulting in virtual inertia for my business and the requirement for both replacement hardware and the recovery of vital data.  I contacted telanova who were on hand with immediate advice, not least which hardware to opt for to ensure fast delivery.

Thankfully telanova had previously set me up with online back-up which ensured that huge quantities of files, photos, drawings and other information were recovered.  They then went over the full set-up with me to allow a fast resumption of business after a 2-day turnaround.

Those that know me realise I am no "techie", therefore confronted with new and up-to-date appearances and navigation on my computer, I compiled a list of queries.  These were all dealt with swiftly over the telephone, with many settings and applications restored to familiarity.

telanova clearly have the knowledge and experience to address the type of difficulty I was confronted with, which these days is reassuring given that our computers are such indispensable business tools.  I would happily recommend telanova to friends and business associates alike."

David Hancock M.C.I.A.T

Pentire Architectural Design

"The system has been great, no snags, should have done it 3 or 4 years ago!"

Background

At Jacksons Accountants everyone had a computer, but with limited access to the internet for e-mail and the web browsing.  This system had served them well but Hugh, the owner, wanted some improvements. 

With online tax returns becoming more prevalent, Hugh wanted each person to have an individual e-mail address and web access from their own computer.  Hugh wanted us to protect the computers in the office from viruses and other internet dangers as well as provide a backup system to protect their data.

Telanova proposed and implemented the following

• Install and configure a business class internet router
• Install structured cabling to connect all PCs together
• Strict firewall rules, DNS filtering and a business grade antivirus to protect the PCs
• Configure their e-mail system with individual accounts and provide a reliable outgoing e-mail service
• Install and configure our online backup and recovery service

"We are happy to recommend Telanova"

"At KCA, we need more and more from our IT systems each year. Telanova consistently delivers us great service to meet our ever increasing demands, as well as suggesting further improvements to our system. Running IT systems can often detract you from other priorities in your business which is why it is so important that our supplier provides us with a first class, flexible and cost effective solution. We know that we can rely on our system and should we ever need advice there is a fully trained team of technical staff to help us. We are happy to recommend Telanova."

Some of the projects telanova has carried out for KCA

• Expanded from a single location to four, all linked via VPN
• Remote Desktop server for remote access to LOB application
• Designed and installed a robust integrated wireless network
• Multiple server migrations - Windows Server 2003, 2008, 2012
• Multiple email server migrations - Pop3, Exchange Server 2003, 2010, Office 365
• Standardised email signatures with Exclaimer
• Refreshed client PCs and laptops
• Bitlocker full hard drive encryption