Microsoft 365: Microsoft Bookings

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Created: Monday, 23 August 2021

Written by Paul Grigg

Lots of people have Microsoft 365 but don’t know it includes Microsoft Bookings. It’s a web based system that makes it super easy for people to book appointments with your organisation. Whether it’s a sales enquiry, or to book a particular service you provide.

So, what’s special about it? Because it's part of Microsoft 365, it has access to everyone’s calendar in your organization and knows when they’re free or busy. It will then dynamically offer appointments based on whether someone with the right skills is available.

From a customer’s perspective it couldn't be any easier, pick the type of appointment and see immediately all the dates/times your organisation has someone available. Click one, fill in the contact details and it’s done! No back and forth email exchanges, or trying to get hold of someone on the phone. A calendar entry is automatically inserted into the correct staff member’s calendar and emails are sent out to everyone.

Since it’s web-based you can integrate it into your website, link to it in your email signature, and/or link to it via social media.

Not on Microsoft 365? We are experts at migrating from many different email systems, Rackspace, Google G Suite / Workspace etc. Contact us to migrate AND implement Microsoft Bookings for you!

Already on Microsoft 365? Contact us to implement Microsoft Bookings for you!